What is the function of the Self Service app in Jamf Pro?

The Self Service app in Jamf Pro is specifically designed to empower users by enabling them to install approved software and perform certain tasks on their devices without the need for IT intervention. This functionality is crucial because it promotes user autonomy and ensures that users have access to the applications and tools they need to be productive while adhering to the organization's software policies. Self Service creates a curated experience, allowing users to find and install applications that have been pre-approved and made available by IT, streamlining the software deployment process. This not only enhances user satisfaction but also reduces the workload on IT support staff.

In addition, while monitoring device health, providing training and support, and managing device settings are important aspects of device management, they are not the primary focus of the Self Service app. Instead, those functions are typically covered by other tools or features within the Jamf Pro suite.